I’m a seasoned UX leader with 20 years in design, strategy, and leadership. I make products easier to use and achieve business goals. All Abbott: Freestyle Libre Pro iVA Merck: Keytruda HCP Site & iVA Nordstrom: Customer Care Agent Platform Nordstrom: Point of Sale Platform Actelion: Virtual Waiting Room iVA University of Washington: UX/UI Instructor Swedish and Providence: Health Connect Site & App Western Digital: Health Clinic Platform